Information you give us

When you request a quote or contact us, we collect the details you provide, which may include:

• Contact details: your name, work email address, phone number, and company name.
• Property information: the street addresses of the buildings you ask us to assess.
• Uploaded files: documents or photos you choose to attach, such as equipment lists or service records.
• Messages: anything you write to us through our forms or by email.

What we do with your information

We use the information above to:

• Build and deliver your RoofIQ quote, typically within 24 hours.
• Respond to your questions and meeting requests.
• Improve our website, products, and services.
• Meet legal, accounting, and underwriting obligations.

We do not sell your personal information to anyone, and we do not share it with third parties for their own marketing.

Website analytics and session recording

Like most business websites, we use third-party analytics tools to understand how visitors use our site so we can improve it:

• Google Analytics records which pages are visited, how visitors arrive (for example, from an ad or a search), and how they interact with the site, such as which buttons are clicked and which sections are viewed.
• Microsoft Clarity records anonymized session replays and generates click and scroll heatmaps. Form fields, uploaded file names, and other personal details are masked so they never appear in recordings.

These tools use cookies and similar technologies. The events they collect do not include your name, email address, phone number, street address, form answers, or uploaded files.

Cookies and how to opt out

Cookies are small files stored by your browser that help the site function and help us measure traffic. You can control or delete cookies through your browser settings at any time. To opt out of analytics specifically:

• Install the Google Analytics opt-out browser add-on.
• Adjust your ad personalization settings at Google Ad Settings.
• Block or clear cookies for scription.com in your browser preferences.

The site works fully with analytics cookies blocked; only our ability to measure usage is affected.

How long we keep it, and how we protect it

We keep quote and contact information for as long as needed to serve you, maintain our business relationship, and satisfy legal or underwriting requirements. Analytics data is retained according to the default settings of the tools above.

We use industry-standard safeguards, including encrypted connections (HTTPS) and access controls, to protect your information. No method of transmission or storage is perfectly secure, but we work to protect your data and limit access to people who need it to do their jobs.

Access, correction, and deletion

You can ask us at any time to:

• Confirm what personal information we hold about you.
• Correct inaccurate information.
• Delete your information, subject to legal and contractual retention requirements.
• Stop marketing communications (every marketing email includes an unsubscribe link).

To make a request, email sales@scription.com and we will respond promptly.

Questions about this policy

If we change this policy, we will post the updated version on this page with a new effective date. This policy applies to scription.com and its subdomains.